Understanding Procurement Intentions for Using Aftermarket and Non-Genuine Spare Parts: Evidence from Indonesia's Heavy Equipment and Mining Industries
DOI:
https://doi.org/10.33395/owner.v10i4.3848Keywords:
Theory of Planned Behavior, procurement intention, aftermarket spare parts, non-genuine spare parts, heavy equipment, mining industry, PLS-SEMAbstract
This study examines procurement intention toward aftermarket and non-genuine spare parts in Indonesia's heavy equipment and mining industries. Using the Theory of Planned Behavior (TPB), this research analyzes how perceived financial benefit, perceived quality and technical fit, delivery performance, organizational context, peer reference, process ease, and vendor availability shape procurement intention through attitude, subjective norm, and perceived behavioral control. A quantitative survey was conducted with 215 practitioners from maintenance, procurement, logistics, supply chain, and operations functions. Data was analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results show that attitude, subjective norm, and perceived behavioral control significantly influence procurement intention, with attitude as the strongest predictor. Perceived financial benefit and quality and technical fit strongly shape attitude, while vendor availability and capacity strongly influence perceived behavioral control. The findings indicate that aftermarket procurement intention is not driven merely by lower prices, but by risk-adjusted value formed through lifecycle cost benefits, technical confidence, organizational acceptance, and supplier capability.
Downloads
References
Accruent. (2025, January 7). Maintenance KPIs: How to calculate and track key metrics.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
Aliano, S. (2022). World’s largest manufacturers lose $1 trillion/year to machine failure. ISA Interchange. http://automation.com/article/world-largest-manufacturers-lose-almost-1-trillion
Asikainen, S. (2013). Assessment of purchasing maturity in spare parts supply chain (Master’s thesis, Turku School of Economics). UTUPub. https://www.utupub.fi/handle/10024/93312
Asmara, R. A., & Kusumah, L. H. (2021). Spare parts supplier selection design: A case of a railway company. Jurnal Optimasi Sistem Industri, 20(2), 125–135. https://doi.org/10.25077/josi.v20.n2.p125-135.2021
Autotarun. (n.d.). How to choose the right spare parts for your vehicle. https://autotarun.com
Autozilla. (n.d.). How to choose the right aftermarket spare parts for your vehicle. https://autozilla.com
Balt, E. J. P. (2012). Cost management of the availability and utilization of mining earth moving equipment (Master’s thesis, University of Pretoria). University of Pretoria Institutional Repository.
Balusa, B. C., & Gorai, A. K. (2019). Sensitivity analysis of fuzzy-analytic hierarchical process (FAHP) decision-making model in selection of underground metal mining method. Journal of Sustainable Mining, 18(1), 8–17. https://doi.org/10.1016/j.jsm.2018.10.001
Berix, R. R. P. (2013). Increasing spare part availability to achieve maximum system availability at lower cost at SABIC Geleen (Master’s thesis, Eindhoven University of Technology). Eindhoven University of Technology Repository. https://research.tue.nl/en/studentTheses/increasing-spare-part-availability-to-achieve-maximum-system-avai
Bezuidenhout, D. (2024, November 14). Mastering KPIs for long-term success in mining: Reliability, maintenance, and equipment efficiency.
Boston Consulting Group. (2025, February 18). Aftermarket services: Industrial manufacturer growth. BCG. https://www.bcg.com/publications/2025/aftermarket-services-drive-growth-for-industrial-manufacturers
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Braun, V., & Clarke, V. (2021). One size fits all? What counts as quality practice in reflexive thematic analysis? Qualitative Research in Psychology, 18(3), 328–352. https://doi.org/10.1080/14780887.2020.1769238
Caterpillar Inc. (2020). Caterpillar performance handbook (50th ed.). Caterpillar Inc., www.ringpower.com
Caterpillar Inc. (n.d.). Cat® undercarriage: Undercarriage assurance programs. https://www.cat.com/en_US/products/new/parts/undercarriage.html
Chartered Institute of Procurement & Supply. (n.d.). Single sourcing vs sole sourcing. CIPS Intelligence Hub. https://www.cips.org/knowledge/procurement-topics-and-skills/strategy-policy/models-sc-sourcing--procurement-costs/single-sourcing-vs-sole-sourcing/
Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Lawrence Erlbaum Associates.
ControlHub. (2023, March 21). Key factors in total cost of ownership you must know. https://www.controlhub.com/blog/key-factors-in-total-cost-of-ownership-you-must-know
Coronado, P. P. V. (2014). Optimization of the haulage cycle model for open-pit mining (Master’s thesis, University of Arizona).
Costantino, N., & Pellegrino, R. (2010). Choosing between single and multiple sourcing based on supplier default risk: A real options approach. Journal of Purchasing and Supply Management, 16(1), 27–40. https://doi.org/10.1016/j.pursup.2009.06.001
Driessen, M., Arts, J., Van Houtum, G.-J., Rustenburg, J. W., & Huisman, B. (2015). Maintenance spare parts planning and control: A framework for control and agenda for future research. Production Planning & Control, 26(5), 407–426. https://doi.org/10.1080/09537287.2014.907586
Durán, O., Afonso, P., Jiménez, V., & Carvajal, K. (2023). Cost of ownership of spare parts under uncertainty: Integrating reliability and costs. Mathematics, 11(15), 3316. https://doi.org/10.3390/math11153316
Durán, O., Macchi, M., & Roda, I. (2016). On the relationship of spare parts inventory policies with total cost of ownership of industrial assets. IFAC-PapersOnLine, 49(28), 19–24. https://doi.org/10.1016/j.ifacol.2016.11.004
Durán, O., Roda, I., & Macchi, M. (2016). Linking the spare parts management with the total costs of ownership: An agenda for future research. Journal of Industrial Engineering and Management, 9(5), 991–1002. https://doi.org/10.3926/jiem.2083
EOTENG. (2025, July 23). Best advice for purchasing mining machinery parts. YITENG. https://www.eoteng.com/best-advice-for-purchasing-mining-machinery-parts
EquipmentShare. (2024, November 15). A guide to buying heavy equipment parts: What you need to know. https://www.equipmentshare.com/blog/a-guide-to-buying-heavy-equipment-parts
FEECO International, Inc. (2025). Aftermarket vs. OEM: Choosing the right parts for process equipment. FEECO. https://feeco.com/aftermarket-vs-oem-choosing-the-right-parts-for-process-equipment
Forman, E., & Peniwati, K. (1998). Aggregating individual judgments and priorities with the Analytic Hierarchy Process. European Journal of Operational Research, 108(1), 165–169. https://doi.org/10.1016/S0377-2217(97)00244-0
González-Varona, J. M., Poza, D., Acebes, F., Villafáñez, F., Pajares, J., & López-Paredes, A. (2020). New business models for sustainable spare parts logistics: A case . Sustainability, 12(8), 3071. https://doi.org/10.3390/su12083071
Gregory Poole Equipment Company. (n.d.). Understanding heavy equipment parts compatibility. https://www.gregorypoole.com/understanding-heavy-equipment-parts-compatibility/
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115–135. https://doi.org/10.1007/s11747-014-0403-8
Heavy Vehicle Inspection. (2024, August 2). 7 KPIs for optimized spare parts management with Caterpillar-HVI integration. Heavy Vehicle Inspection Blog. https://heavyvehicleinspection.com/blog/post/spare-parts-kpis-caterpillar-hvi-app
Hyundai Motor Indonesia. (2025, May 9). Car spare parts: A comprehensive guide to genuine parts for optimal performance. Hyundai Motor Company. https://www.hyundai.com/id/en/hyundai-story/car-spare-parts-guide
Ipsos Business Consulting. (2016, August 20). Indonesia’s growing automotive aftermarket landscape. Ipsos.
Ishak, A., & Wijaya, T. (2019). Rubber spare parts supplier selection model using artificial neural network: Multi-layer perceptron. In Proceedings of the 2019 1st International Conference on Engineering and Management in Industrial System (ICOEMIS 2019) (pp. 313–320). Atlantis Press. https://doi.org/10.2991/icoemis-19.2019.43
Løken, E. (2007). Use of multicriteria decision analysis methods for energy planning problems. Renewable and Sustainable Energy Reviews, 11(7), 1584–1595. https://doi.org/10.1016/j.rser.2005.11.005.
Karlsson, M., & Nikbin, A. (2025). Supply chain planning in the spare parts industry: Leveraging S&OP to align demand with inventory and supply planning – A case at ABB Robotics Parts & Logistics (Master’s thesis, Linköping University). Linköping University Electronic Press. https://liu.diva-portal.org/smash/record.jsf?pid=diva2:1965910
Kaufman, R.J. (1970). Life cycle costing: A decision-making tool for capital equipment acquisition. Cost and Management, 26, 21–28.
Kearney. (2025, April 4). Tapping into the growing opportunity in aftermarket services. Kearney. https://www.kearney.com/industry/industrial-goods-services/article/tapping-into-the-growing-opportunity-in-aftermarket-services.
Kirby-Smith Machinery, Inc. (2021, September 22). Could a new extended warranty program help you better determine total cost of ownership over the life of large machinery? https://www.kirby-smith.com/ksconnection/could-a-new-extended-warranty-program-help-you-better-determine-total-cost-of-ownership-over-the-life-of-large-machinery
Kotler, P., & Armstrong, G. (2018). Principles of marketing (17th ed.). Pearson.
Kumar, B. (2012). A theory of planned behaviour approach to understand the purchasing behaviour for environmentally sustainable products (Doctoral dissertation, Indian Institute of Management Ahmedabad).
Langley Excavator Parts. (2025). Aftermarket vs OEM excavator parts: Cost analysis and performance comparison. Langley Excavator Parts.
Liebherr Mining. (n.d.). Why choose Liebherr parts? Liebherr Group. https://www.liebherr.com/en-sg/mining-equipment/service/parts-8418272
Made-in-China. (2025, July 18). What key factors should be considered for choosing suppliers to meet user needs for excavator parts? Made-in-China Insights. https://insights.made-in-china.com/What-Key-Factors-Should-Be-Considered-for-Choosing-Suppliers-to-Meet-User-Needs-for-Excavator-Parts_wfDTivaVsmHU.html
Mahmudi, M., Kusumastuti, R. D., & Bustaman, Y. (2022). A comparative of demand forecasting for aftermarket parts in heavy equipment industry (PT XYZ case ). Emerging Markets: Business and Management Studies Journal, 9(2), 113–129. https://doi.org/10.33555/embm.v9i2.197
Matrix Heavy Spare Parts FZE. (2025, September 8). Spare parts warranty and quality assurance for spare parts in the UAE. https://matrixspares.com/warranty-and-quality-assurance-for-spare-parts-in-the-uae/
McClelland, C. (2025, September 11). Nickel shortage, higher costs pinch Indonesian producers. The Northern Miner.
MCH Parts NYC. (n.d.). The essential handbook for construction equipment repair and maintenance. https://www.mchpartsnyc.com/post/the-essential-handbook-for-construction-equipment-repair-and-maintenance
McKinsey & Company. (2024, June 5). Why aftermarket and service are vital to OEMs—and how to excel. McKinsey & Company. https://www.mckinsey.com/industries/advanced-electronics/our-insights/why-aftermarket-and-service-are-vital-to-oems-and-how-to-excel
Meyyappan. (2023, June 14). Measuring equipment performance using maintenance KPIs and metrics. Cryotos.
Milenkovic, S. (2023, November 14). A comprehensive guide to the benefits and risks of using aftermarket parts in the mining industry. LinkedIn. https://www.linkedin.com/pulse/comprehensive-guide-benefits-risks-using-aftermarket-parts-serina-qnhue
Mining Monthly. (2018, April 12). Undercarriage management: How to reduce cost per hour. https://www.miningmonthly.com/partners/partner-content/1336079/undercarriage-management
Mining Weekly. (2023, October 6). Warranties key to customer satisfaction – supplier. Creamer Media. https://www.miningweekly.com/article/warranties-key-to-customer-satisfaction-supplier-2023-10-06
Mitchell, P., & Beifus, A. (2025, October 16). Top 10 business risks and opportunities for mining and metals in 2026. EY. https://www.ey.com/en_gl/insights/mining-metals/risks-opportunities
MosPart. (2023, October 20). Understanding spare parts: Importance and selection criteria. https://mospart.com/understanding-spare-parts-importance-and-selection-criteria/
Ntuen, C.A. (1985). Availability-based life cycle cost model: A simulation approach. Microelectronics Reliability, 25(2), 331–342. https:/doi.org/10.1016/0026-2714(85)90021-6
Parameswaran, P. (2024, April 4). Indonesia’s pivotal moment for critical minerals. Geopolitical Intelligence Services.
Pardede, S. R., & Vanany, I. (2021). Analysis and control for heavy equipment spare parts inventory in the nickel mining industry. IPTEK Journal of Proceedings Series, 6, 478–483.
Pant, S., Kumar, A., Ram, M., Klochkov, Y., & Sharma, H. K. (2022). Consistency indices in analytic hierarchy process: A review. Mathematics, 10(8), 1206. https://doi.org/10.3390/math10081206
PT Andalan Multi Kencana. (2018). PT Andalan Multi Kencana (“AllMakes”): Company profile. UCC Career Center.
Ramdani, D. (2024, December 19). Lessons learned from the nickel downstreaming policy. The Jakarta Post.
Refteck Solutions. (2024, June 14). Challenges of spare parts supply chain. Refteck. https://www.refteck.com/blog/challenges-of-spare-parts-supply-chain
Ringle, C. M., Wende, S., & Becker, J.-M. (2024). SmartPLS 4. SmartPLS. https://www.smartpls.com
Rohman, A. (2025). Examining the predictors of employee green behavior (EGB): A case of public construction companies in Indonesia (Final project, Master of Business Administration). Institut Teknologi Bandung.
Saldaña, J. (2021). The coding manual for qualitative researchers (4th ed.). SAGE Publications.
Salmerón, F., Dahle, M., & Brown, J. (2025, February 18). Aftermarket services drive growth and higher margins for industrial manufacturers. Boston Consulting Group. https://www.bcg.com/publications/2025/aftermarket-services-drive-growth-for-industrial-manufacturers
Saaty, T. L. (2008). Decision making with the analytic hierarchy process. International Journal of Services Sciences, 1(1), 83–98. https://doi.org/10.1504/IJSSCI.2008.017590
SuperDecisions. (n.d.-a). SuperDecisions. Creative Decisions Foundation. https://www.superdecisions.com/
SuperDecisions. (n.d.-b). Analytic Hierarchical Process - AHP. Creative Decisions Foundation. https://www.superdecisions.com/method/index.php?section=AHP.
Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach (7th ed.). John Wiley & Sons
Shah, N. (2024, June 14). Challenges of spare parts supply chain. Refteck Solutions.
Stevi?, Ž. (2017). Criteria for supplier selection: A literature review. International Journal of Engineering, Business and Enterprise Applications, 19(1), 23–27. http://iasir.net/IJEBEApapers/IJEBEA17-106.pdf
Tacton Systems. (2024, November 19). 5 reasons why aftermarket sales matter more than ever for manufacturers. Tacton CPQ Blog.
Taylor, W. (1981). The use of life cycle costing in acquiring physical assets. Long Range Planning, 14(6), 32–43. https:/doi.org/10.1016/0024-6301(81)90058-3
United Tractors. (2025, February 21). United Tractors. In Wikipedia. https://en.wikipedia.org/wiki/United_Tractors
Veridion. (2024, January 26). Procurement lead time: Things you need to know. Veridion Blog. https://veridion.com/blog/procurement-lead-time-things-you-need-to-know
Verma, R., & Pullman, M. E. (1998). An analysis of the supplier selection process. Omega, 26(6), 739–750. https://doi.org/10.1016/S0305-0483(98)00023-1
Wagner, S. M., & Friedl, G. (2007). Supplier switching decisions. European Journal of Operational Research, 183(2), 700
Woodward, D. G. (1997). Life cycle costing—Theory, information acquisition and application. International Journal of Project Management, 15(6), 335–344.–717.
YNF Machinery. (2025, January 29). What to look for in a reliable supplier of excavator engine parts. https://ynfmachinery.wixsite.com/ynfmachinery/post/what-to-look-for-in-a-reliable-supplier-of-excavator-engine-parts
Zhang, S., Huang, K., & Yuan, Y. (2021). Spare parts inventory management: A literature review. Sustainability, 13(5), 2460. https://doi.org/10.3390/su13052460
Zheng, C., Sun, D., Khamarudin, M., Ahmad, A., Wei, H., & Xu, J. (2025). Integrating customer-based brand equity and the theory of planned behavior to predict electric vehicle adoption in China: The moderating role of perceived price. PLOS ONE, 20(7), e0329224
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Tommy Nugrahanto Wisudawan, Santi Novani

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.







