U. T. Saputri, M. D. Anugrah, K. W. . Oktarini, D. Febrianti, E. Firza, and Z. Zulkifli, “Unlocking Msme Satisfaction in the Digital Era: A Model of Service Quality, Ease of Use, and Perceived Usefulness”, Owner, vol. 10, no. 3, pp. 2058-2069, Jul. 2026.